Katya was wonderful to deal with. My item was received several weeks ahead of the estimated shipping time. The disc that is sent with the cream separator did not work. I contacted Katya and her response was almost immediate. She corrected the situation right away. I would recommend this wonderful lady to anyone. Thank you, Katya! Amy
So I wanted to like that the replacement has arrived in perfect condition and to again give my thanks for the immediate response as well as the speed in which it got here, totally professional customer service and that's something the rest of America has been lacking as of late.
This thing is incredible! I appreciate you very very much, this will make life so much easier for butter making. I am beyond grateful for the quality of this machine and how personable the email you sent was.
We love your machines!
I received my unit and am very happy with it. In the goat milk groups that I frequent on social media, I have given the unit and your customer service great reviews. Thank you.
Thank you for your response. Your customer service has been outstanding.
My wife and I are very impressed by your excellent customer service, and we are spreading the word about your cream separator. Thank you very much. I will be writing a positive review on amazon about your great support.
Your cream separators were highly recommended to me
Thank you, after reading several reviews and watching several videos I think this is a great product and I look forward to using it!
Thank you SOO much, we will have NOTHING but GREAT things to say about your company.
I am happy to tell you that I received the product and was so happy to see the quality and the condition it was in.
I just wanted to thank you for all the help. It is people like you that make for a wonderful buying experience.
Thank you for your attentiveness.
Also, I wish to compliment you on the excellent production value of your instructional video. It is very well done.
Cheers, fornow... And we’ll communicate again when it’s time to get our butter churn ;)
Very happy with the cream separator . . . very easy to assemble, use & clean. We've used it to make the cream in different thicknesses but I use it for my coffee every day & I LOVE IT!!
This is a great cream separator! I took it apart and looked at the user manual that comes with it and identified each part. The first use went very smoothly. Your milk needs to be fresh from the cow. ( or warmed back up.) It's super easy to clean. I highly recommend it for a cow dairy and I imagine it would work with goat milk also
EXCELLENT CUSTOMER SERVICE!!! GREAT PRODUCT!
The seller was extremely courteous & timely in replying to my inquiries. The product arrived as described & very quickly. I haven't had the opportunity to use it yet, but so far the transaction was perfect
Very satisfied with the seller. True to his word.
Excellent experience with this seller. Very fast shipping, and when I had to contact them about how to use the item the correct way, they got back to me right away and helped. Would do business with you again!
The seller was responsive and helpful. Would buy from this seller again.
Fantastic service and company
Excellent product all like the description, very nice seller and has fast response to emails and fast shipping thank you so much for your time and for an excellent product. Recommended 100%
Awesome customer service!
Speedy delivery and was extremely communicative with me. whenever i had questions, I always got a response the same day! Thanks!
I was most impressed by this seller's service
I am very pleased with this seller. I would definitely order from them again. She was very prompt in answering my email questions and I received my order earlier than expected
Would buy it again. Answered all my questions and emails immediately. Fast delivery and received the item as described. Very nice and patient answering all my questions. Thank you!!
This seller was fantastic! The product was delivered as promised. Thank you, Katya!
I wish I could give Katya and the team 10 stars! The product was precisely what was advertised and is of very high quality. It works extremely well and shipping/delivery was faster than expected. Thank you, Slavic Beauty!! Thank you, too, for the additional information about the product you provided as well
Customer service was great! Got my package very promptly! Very grateful :)
Very good people.
The cream separator arrived early and works really great. We have run about 10 gallons of milk through the unit with no problems
Item arrived on time, as described, with detailed instructions, and with contact info and a video link in case I needed help or had any questions. Recommended
Arrived much quicker than stated. Now just wish my goat's milk production would go back up.
I really appreciate the quick and kind response from the seller. If I have a chance, I want to have dealings again by all means. Thank you so much
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This was shipped very fast and they have a very helpful video and good email support. I have used the separator and it works just like the video shows it. I have been telling all my friends who are also looking for a good separator at a great price
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